Privacy policy

The person responsible for data processing is:
Labmaterial GmbH
Michael Loepfe
Romanshornerstrasse 135
9322 Egnach
Switzerland

info@labmaterial.ch

Thank you for your interest in our online shop. The protection of your privacy is very important to us. In the following we will inform you in detail about the handling of your data.

  1. Access data and hosting

You can visit our website without providing any personal information. Each time a website is called up, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call.

These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. In accordance with Art. 6 Para. 1 S. 1 lit.f GDPR, this serves to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, in a correct presentation of our offer. All access data will be deleted no later than thirty days after the end of your visit to the site.

Third-party hosting services

As part of processing on our behalf, a third-party provider provides us with the hosting and presentation of the website. All data that is collected as part of the use of this website or in the forms provided in the online shop as described below are processed on its servers. Processing on other servers only takes place within the scope explained here.

This service provider is located within a country of the European Union or the European Economic Area.

  1. Data collection and use for contract processing, establishing contact and opening a customer account

We collect personal data if you voluntarily provide it to us as part of your order or when you contact us (e.g. using the contact form or email). Mandatory fields are marked as such, because in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact without them. Which data is collected can be seen from the respective input forms. We use the data you provide in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR to process contracts and your inquiries.

Insofar as you have given your consent to this in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR by deciding to open a customer account, we will use your data for this purpose the customer account opening.

After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the tax and commercial retention periods have expired, unless you expressly request further use of your data have consented or we reserve the right to use data beyond this that is permitted by law and about which we will inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or using a function provided in the customer account.

  1. data transfer

In order to fulfill the contract in accordance with Art. 6 Paragraph 1 Sentence 1 lit. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.

We also use an external merchandise management system to process orders and contracts. The data transfer or processing that takes place in this respect is based on order processing.

  1. Email newsletter

E-mail advertising with registration for the newsletter

If you register for our newsletter, we will use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR.

Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided in the newsletter. After unsubscribing, we will delete your e-mail address from the recipient list, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and which we will inform you about in this declaration / p>

E-mail advertising without registration for the newsletter and your right of objection

If we receive your e-mail address in connection with the sale of a product or service and you have not objected, we reserve the right to notify you on the basis of Section 7 Para. 3 UWG to regularly send offers on products similar to those already purchased from our range by email. This serves to safeguard our predominantly legitimate interests in addressing our customers for advertising purposes.

You can object to this use of your email address at any time by sending a message to the contact option described below or via a link provided in the advertising email without incurring any costs other than the transmission costs the basic tariffs.

The newsletter is sent as part of processing on our behalf by a service provider to whom we pass on your e-mail address. This service provider is located within a country of the European Union or the European Economic Area.

  1. Cookies and web analysis

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in an optimized presentation of our offer in accordance with Article 6, Paragraph 1, Sentence 1, Letter f of the GDPR. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted again at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). You can see the duration of the storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of every browser, which explains how you can change your cookie settings. You can find these for the respective browser under the following links:

Internet Explorer ™

Safari ™

Chrome ™

Firefox ™

Opera ™

If cookies are not accepted, the functionality of our website may be restricted.

Use of Google (Universal) Analytics for web analysis

This website uses Google (Universal) Analytics for website analysis. The web analysis service is an offer from Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland ( www.google.de ). This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in an optimized presentation of our offer in accordance with Article 6, Paragraph 1, Sentence 1, Letter f of the GDPR. Google (Universal) Analytics uses methods that enable your use of the website to be analyzed, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating the IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. After the purpose and end of the use of Google Analytics by us, the data collected in this context will be deleted.

As far as information is transmitted to and stored by Google on servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be & nbsp; can be viewed here & nbsp; Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by Download and install the browser plug-in available under the following link: & nbsp; https: //tools.google.com/dlpage/gaoptout? hl = de

As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you will have to click the link again.

  1. Online Marketing

Google Ads Remarketing

We use Google Ads to advertise this website in Google search results and on third-party websites. For this purpose, the so-called remarketing cookie from Google is set when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous CookieID and based on the pages you have visited. This serves to safeguard our predominantly legitimate interests in the optimal marketing of our website in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR. After the purpose and end of the use of Google Ads Remarketing by us, the data collected in this context will be deleted.

Any further data processing will only take place if you have agreed to Google that your web and app browser history will be linked to your Google account and information from your Google Account can be used to personalize the ads they see on the web. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data will be temporarily linked by Google with Google Analytics data in order to form target groups.

Google Ads is an offer from Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland ( www.google.de ). < / p>

As far as information is transmitted to and stored by Google on servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be & nbsp; can be viewed here & nbsp; Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can use the remarketing cookie via this & nbsp; Link & nbsp; Deactivate. You can also contact the & nbsp; Digital Advertising Alliance & nbsp; Inform about the setting of cookies and make settings for this.

  1. Social Media

Our online presence on Facebook, Twitter, Youtube, Instagram, LinkedIn

Our presence on social networks and platforms serves for better, active communication with our customers and interested parties. There we will inform you about our products and current special offers.

When you visit our online presence on social media, your data can be automatically collected and saved for market research and advertising purposes. So-called usage profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. For this purpose, cookies are usually used on your device. The visitor behavior and the interests of the user are stored in these cookies. According to Art. 6 Para. 1 lit.f. GDPR, this serves to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, in an optimized presentation of our offer and effective communication with customers and interested parties. If you are asked for your consent (consent) to the data processing by the respective social media platform operator, e.g. with the help of a checkbox, the legal basis for the data processing is Art. 6 Para. 1 lit. a GDPR.

Insofar as the aforementioned social media platforms are headquartered in the USA, the following applies: The European Commission has issued an adequacy decision for the USA. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be & nbsp; can be viewed here & nbsp;.

The detailed information on the processing and use of the data by the provider can be found on their website, as well as a contact option and your rights and setting options in this regard to protect your privacy, in particular options for objection (opt-out) Please refer to the provider's data protection information linked below. If you still need help in this regard, you can contact us.

Facebook: & nbsp; https: //www.facebook.com/about/privacy
Google / YouTube:  https://policies.google.com/privacy?hl=en-GB
Twitter: & nbsp; https: //twitter.com/en/privacy
Instagram: & nbsp; https: //help.instagram.com/519522125107875
LinkedIn:  https://www.linkedin.com/legal/privacy-policy

Opposition option (opt-out):
Facebook: & nbsp; https: //www.facebook.com/settings? tab = ads
Google / YouTube: & nbsp; https: //adssettings.google.com/authenticated
Twitter:  https://twitter.com/personalization
Instagram: & nbsp; https: //help.instagram.com/519522125107875
LinkedIn:  https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

  1. Sending evaluation reminders by email

Evaluation reminder by Trusted Shops

If you have given us your express consent to this during or after your order in accordance with Article 6 Paragraph 1 Clause 1 lit. a GDPR, we will send your email address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne ( www.trustedshops.de ) so that they can send you a review reminder by email.

This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.

  1. Contact options and your rights

As a data subject, you have the following rights:

  • according to Art. 15 GDPR the right to request information about your personal data processed by us to the extent specified there;
  • in accordance with Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;
  • according to Art. 17 GDPR the right to request the deletion of your personal data stored by us, unless further processing

- to exercise the right to freedom of expression and information;

- to fulfill a legal obligation;

- for reasons of public interest or

- for the establishment, exercise or defense of legal claims

is required;

  • according to Art. 18 GDPR the right to request the restriction of the processing of your personal data, as far as

- the accuracy of the data is contested by you;

- the processing is unlawful, but you refuse to delete it;

- we no longer need the data, but you need them to assert, exercise or defend legal claims or

- you have objected to the processing in accordance with Art. 21 GDPR;

  • according to Art. 20 GDPR the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another person responsible;
  • according to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of consent or objection to a specific use of data, please contact us directly us using the contact details in our legal notice.

Right of objection

Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing takes place for other purposes, you only have a right of objection if there are reasons that arise from your particular situation.

After exercising your right of objection, we will no longer process your personal data for these purposes, unless we can prove compelling legitimate reasons for processing that outweigh your interests, rights and freedoms , or if the processing serves to assert, exercise or defend legal claims

This does not apply if the processing is carried out for direct marketing purposes. Then we will no longer process your personal data for this purpose.

Data protection declaration & nbsp; created with the & nbsp; Trusted Shops & nbsp; Legal copywriter in cooperation with & nbsp; Wilde Beuger Solmecke Lawyers .

  1. Data protection declaration for the use of WhatsApp and & nbsp; Signal

Functions of the WhatsApp and Telegram services are integrated on our website. These functions are offered by Whatsapp Ireland Ltd, & nbsp; 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland or by Telegram Messenger LLP, & nbsp; 71-75 Shelton Street, Covent Garden, London, United Kingdom. We would like to point out that we do not save your contact details. Our chat histories are not synchronized and are deleted every month.

We would like to point out that, as the provider of the website, we have no knowledge of the content of the transmitted data or their use by WhatsApp or Signal. Due to the ongoing updating of the data protection declaration, we refer to the latest version of WhatsApp (https://www.whatsapp.com/legal ) and Signal ( https://signal.org/legal/#privacy-policy ).